Performance / downtime issues
nicw says:
Hi there
Long time user, first time caller etc. (well, nearly)
Had a few issues with RTM of late - I use it on the web, on iPhone and iPad. Of late I've had quite a few cases of it taking a very, VERY long time to sync to the iPhone (even over 3G or wifi), and sometimes not completing at all (well, not in a reasonable amount of time - eg 30 seconds or so)
There is not usually a lot of changes.
I've even had a few cases where the iPhone app has popped up saying "RTM is offline" or "RTM is down for maintenance" (can't remember the exact message)
Is it just me? I was half expecting to see a load of "OMG RTM isn't working!" posts, but nothing...
Thanks
Nic
Long time user, first time caller etc. (well, nearly)
Had a few issues with RTM of late - I use it on the web, on iPhone and iPad. Of late I've had quite a few cases of it taking a very, VERY long time to sync to the iPhone (even over 3G or wifi), and sometimes not completing at all (well, not in a reasonable amount of time - eg 30 seconds or so)
There is not usually a lot of changes.
I've even had a few cases where the iPhone app has popped up saying "RTM is offline" or "RTM is down for maintenance" (can't remember the exact message)
Is it just me? I was half expecting to see a load of "OMG RTM isn't working!" posts, but nothing...
Thanks
Nic
Some users were experiencing some site connectivity issues yesterday, so it's possible that your sync process was affected by this. This post from our Status Blog gives a bit more information.
If this doesn't appear to be the problem, would you be able to contact us so we can take a closer look?
Thanks!
If this doesn't appear to be the problem, would you be able to contact us so we can take a closer look?
Thanks!